Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Wet Werx collects, uses, and protects your personal information when you interact with our services.

1. Information We Collect

When you book or inquire about services, we may collect the following:

Name, phone number, email address, and billing information.
Vehicle details necessary for service.
Scheduling and transaction history.
Optional information you provide in forms, emails, or conversations.

2. How We Use Your Information

We use your information to:

Confirm and manage appointments.
Process payments securely.
Provide updates, reminders, or service follow-ups.
Improve our services, offerings, and customer experience.
Communicate special offers, promotions, or updates (with your consent).

3. Payment Information

All payments are processed through secure third-party systems.
Wet Werx does not store or share full credit/debit card details.
Upfront payment is required for bookings unless otherwise agreed in writing.

4. Sharing of Information

Wet Werx does not sell, rent, or trade your personal information.
Information is only shared with trusted service providers (e.g., payment processors, scheduling platforms) as necessary to complete transactions.
We may disclose information if required by law or to protect the rights and safety of Wet Werx, our clients, or the public.

5. Data Security

We use appropriate safeguards to protect personal information.
While no system is 100% secure, we take reasonable measures to prevent unauthorized access, misuse, or disclosure of your data.

6. Customer Rights

You may request access, correction, or deletion of your personal data by contacting us directly.
You may opt out of marketing communications at any time by clicking “unsubscribe” in emails or contacting us.

7. Cookies & Online Tracking

Our website may use cookies or analytics tools to improve performance and user experience.
These tools collect non-personal information such as browser type, device, and website usage patterns.
You can disable cookies through your browser settings, though some features may not function properly.

8. Children’s Privacy

Wet Werx does not knowingly collect information from individuals under 16 years of age.

9. Policy Updates

This Privacy Policy may be updated from time to time. Updates will be posted on our website with the revised effective date. Continued use of our services indicates acceptance of any changes.